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Section: Finance, Insurance Vacancy 1268 |
Post:Membership Manager |
Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
London
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The announcement text: |
NYC Social Sports Club
Membership Manager
The NYC Social Sports Club is a co-ed, adult recreational sports club in New York City. Our goal is to build a framework for new friendships in NYC, a place where a sense of community can often be hard to find for newcomers and residents alike. We do this by way of producing fun and welcoming social sports leagues with post-game socializing every season of the year. We serve adults 22+ from the boroughs of New York City as well as from Long Island, New Jersey, and Connecticut.
As the NYC Social Sports Club continues to grow, we are expanding our staff. We currently have an opening for a Membership Manager. The Membership Manager will handle the successful service of our clients by responding to inquiries, managing registrations, forming teams and working in tandem with the Game Operations Manager to form the structure of each league division, thereby enabling the production of the high-quality, positive-energy events that we have come to be known for.
Duties include:
Member Management:
• Respond to incoming client inquiries – phone and email
• Attend the kick-off parties and select game nights for each sport
• Interact with clients on-site; maintaining a high-energy, positive atmosphere
• Cover Game Staff shifts when necessary
Pre-Season:
• Management of player registrations
• Collection & organization of info for League T-Shirt Orders
• Collection & organization of Waivers / Terms & Conditions
• Distribution of team t-shirts at pre-season kickoff parties; staffing for distribution
• Work with Game Operations staff to develop game scripts to include welcoming remarks & rules overview
During-Season:
• Maintenance of positive and open communications with clients – current, prospective, and past
• Resolve spot issues such as missing t-shirts, player replacements, and team conflicts
• Interact with clients on-site; maintaining a high-energy, positive atmosphere
• Assist Game Operations staff with collection of game scores & updating scores on league website in a timely fashion
Post-Season:
• Work with other staff to develop and deliver surveys soliciting feedback on client experiences
Ongoing:
• Act as primary point-of-contact for clients
• Maintain accurate and detailed t-shirt inventory
• Outreach to Alumni organizations
• Outreach to area firms for Corporate Events
• Coverage of Corporate Events
• Other duties as assigned
Qualified applicants will:
• Have 3 years of experience in event administration and/or member management & customer service
• Apply excellent communications skills in interactions with staff and clients - both verbal and written
• Have a kung-fu grip on the English language and be able to spell and write with the best of ‘em
• Have superior attention to detail and possess top notch organizational skills
• Have a proven track record of taking initiative and completing projects successfully, on time, and within budget
• Skillfully manage multiple projects and groups of clients simultaneously
• Possess a real sense of ownership with projects and outcome
• Be extremely reliable & thorough
• Have an affable demeanor and a can-do approach
• Have a great sense of humor
• Have an almost superhuman ability to remember names and circumstances
• Be Flexible & Adaptable & Imaginative & Fearless & have Big Ideas
• Have interest in our Mission & excitement about our Product – Get into it!
• Understand the nuances of our business – that it is fun and we take it seriously
• Ability to take fun seriously & to thrive in a casual, yet driven work environment
• Be familiar with the sports we offer and other sports that would be suitable for our clients
• Be available on weeknights and weekends as needed, even with short notice
• Have a drivers license and regular access to a vehicle
Bonus points for:
• Current & Past participation in the NYC Social Sports Club
• Graphic Design skills
• Mad skills in Flip Cup, Broomball, Dodgeball, Cornhole, or something new and magical
This is a full time position. The Membership Manager reports directly to the League President.
Office hours are 10am – 6pm. This position is expected to cover 2 league events per week in the evening. Office hours will be negotiated accordingly.
Interested applicants should submit salary requirements, resumes, letters of interest detailing their applicable experience and any sports league participation, and 3 writing samples to:
NYC Social Sports Club
1123 Broadway, Suite 507
New York, NY 10010
Or by .pdf attachment through email: jobs AT nycsocialsportssclub DOT com
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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Contact information |
Employer: |
Þëèÿ
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Email: |
summerintern@honesttea.com.
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Phone: |
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Publication date: 2009-10-22 03:54:07
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